PRIDE Industries
Job Description
Job: Food Service Manager
Job Code: 902 - PR-Food Service Manager
HR Title Group: Federal Contracts (except Facilities)
Salary Grade: E13
FLSA Status: Exempt
Approval Date: February 2025
SUPERVISES:
There are direct reports with this position.
POSITION SUMMARY:
Under minimal supervision, the Food Services Manager oversees and manages Food Services at various sites under the terms of a federal contract. Employees in this job class interface with customers, organize and assign work, establish processes and procedures, and ensure that safety and quality programs are followed. This job class requires knowledge of Food Code regulations and Air Force codes. Contract and staff management, working with developmentally disabled and/or physically challenged adults, and the ability to organize and manage staff in multiple locations.
TYPICAL DUTIES:
1. *Coordinates, directs, and manages Food Service supervisors and staff in performing a variety of Sanitation and Food handling duties to ensure that facilities remain Sanitized and free of safety and health hazards. Ensures that services are provided cost efficiently and within the terms of contracts, and maintains records of all work performed.
2. *Maintains professional relationship with commercial and/or federal customers, assuring services are being performed in accordance with contract, and resolving any problems with services.
3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.
4. *Oversees department and contract budgets, and supply and equipment purchasing.
5. *Organizes, assigns and coordinates work; and manages assigned staff, client workers, and contract vendors to perform Food services.
6. *Ensures a competent, motivated staff through hiring, training, counseling, and reviewing performance.
7. *Schedules and prioritizes tasks, and ensures adherence to procedures, regulations and guidelines while minimizing errors and safety risks.
8. *Oversees rehab counseling, training and assistance for client workers who are adults with developmental disabilities and/or physical challenges. Creates and documents behavioral and vocational objectives, and maintains reports and files associated with counseling.
9. *Conducts and participates in regular staff, leadership, committee, and offsite meetings. Prepares agendas, and presentation materials for various meetings.
10. *Fills in for Food Service supervisors and leads in their absence.
11. *Prepares and submits a variety of reoccurring reports, business correspondence, agendas, presentation materials, and certificates.
12. *Acts as an information source regarding contracts, department services and operations.
13. Performs other duties and special projects as assigned.
* Denotes Essential Job Function
MINIMUM QUALIFICATIONS:
• Five or more years of experience in food service, including at least three years in a supervisory position;
• Experience working with adults with developmental disabilities and/or physical challenges, preferred;
• Knowledge of Cal OSHA and OSHA occupational safety regulations; and Food code requirements; Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;
• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;
• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees;
• Demonstrated leadership, organizational, reasoning, problem solving and analytical skills;
• Exceptional customer service skills;
• Human relation skills to build effective relationships with team, customers and public;
• Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;
• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;
• Ability to establish priorities and solve a wide range of business, operational and strategic management problems;
• Flexibility to respond to changing work priorities and handle numerous projects at the same time.
EDUCATION REQUIREMENTS:
Bachelors in Business Administration or related field
A comparable combination of formal education and work experience will be considered.
CERTIFICATES OR LICENSES REQUIRED:
The following licenses or certificates may be required depending on local, state and/or contract requirements:
Not Applicable
PHYSICAL REQUIREMENTS:
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
• Viewing computer screen/monitor
• Utilizing keyboard
• Answering phone/making calls
WORK ENVIRONMENT:
Work is performed in a normal office environment with limited privacy and some exposure to background noise.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
At PRIDE, we make a difference in the lives of many, one job at a time.
Ready to make an impact?
Join an organization where business meets purpose and every role contributes to a greater mission. Apply today at PRIDE Careers and be part of something meaningful.
Learn more about who we are and what we stand for at www.prideindustries.com.
PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.
Thank you for considering a career with us—we look forward to connecting with you!
Software Powered by ICIMS
www.icims.com