PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

PRIDE Industries

Job Description

Job: Commissary Manager

Job Code: 872 - PR-Commissary Manager

HR Title Group: Federal Contracts (except Facilities)

Salary Grade: E13

FLSA Status: Exempt

Approval Date: February 2025

HOURS: Must cover the Night Shift.

SUPERVISES: 
There are direct reports with this position.

POSITION SUMMARY: 
Under minimal supervision, the Commissary Manager plans and manages staff activities related to warehouse operations, custodial services, and inventory stocking in a commissary under the terms of a federal contract.  Employees in this job class manage staff, provide customer support, and oversee purchasing/accounts payable, budget and operations management within a commissary. This job requires knowledge of distribution operations, inventory management, and the ability to organize and direct work processes and manage a work team.  This position is responsible for day and night shift performance metrics.

TYPICAL DUTIES:
1. *Plans, organizes and manages contractually provided warehouse management, custodial services, and inventory stocking of a commissary, with full responsibility for budgeting and meeting operational goals. Provides for quality control, inventory management, record keeping, and management reporting.
2. *Manages compliance with contract terms, conditions and obligations. Develops a professional working relationship with key contract personnel, and establishes official lines of communication.
3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.
4. *Establishes daily staffing requirements based on volumes and customer demands, and coordinates daily work schedules to create the most efficiency while providing proper service levels.
5. *Responds to email and telephone requests, and serves as an information source regarding department operations and services.
6. *Establishes departmental work processes and maintains written policies and procedures. Schedules and prioritizes tasks and ensures adherence to procedures, regulations and guidelines.
7. *Tracks operational data and produces a variety of management reports and presentations.
8. *Meets regularly with customers to ensure good service and clear communications, define expectations, resolve problems, and improve processes.
9. *Conducts and participates in a variety of departmental and other meetings.
10. Performs other duties and special projects as assigned.

*  Denotes Essential Job Function

MINIMUM QUALIFICATIONS:
• Five or more years of distribution management experience, including at least three years in a supervisory position;
• Experience working with adults with developmental disabilities and/or physical challenges, preferred;
• Familiarity with contract terms and conditions;
• Knowledge of Cal OSHA and OSHA occupational safety regulations;
• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;
• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;
• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees;
• Demonstrated leadership, organizational, reasoning, problem solving and analytical skills;
• Exceptional customer service skills;
• Human relation skills to build effective relationships with team, customers and public;
• Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;
• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;
• Ability to establish priorities and solve a wide range of business, operational and strategic management problems;
• Flexibility to respond to changing work priorities and handle numerous projects at the same time.

EDUCATION REQUIREMENTS:

Bachelors in Business Administration or related field preferred.

A comparable combination of formal education and work experience will be considered.

CERTIFICATES OR LICENSES REQUIRED:

The following licenses or certificates may be required depending on local, state and/or contract requirements:

Not Applicable

PHYSICAL REQUIREMENTS: 

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Viewing computer screen/monitor
• Utilizing keyboard
• Answering phone/making calls
• Maneuvering in and around the worksite
• May require standing, walking, walking on uneven surfaces
• May require bending, kneeling, squatting and stooping

WORK ENVIRONMENT:

Work is performed in a commissary, warehouse, or distribution environment with forklifts, material handling and production equipment.  May be exposed to noise from equipment and depending on external weather conditions exposure to heat, cold, wind, and rain.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

At PRIDE, we make a difference in the lives of many, one job at a time.

If you are interested in working for this unique organization that blends business with a social mission, please apply online at  www.prideindustries.com.

Visit our website to learn more!

PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.

Thank you