PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:
PRIDE Industries
Job Description
Job: Customer Success Manager
Job Code: AA140 - PR-Customer Success Mgr
HR Title Group: Sales and Marketing
Salary Grade: E12
FLSA Status: Exempt
Approval Date: June 2023
SUPERVISES:
There are no direct reports with this position.
POSITION SUMMARY:
Under general supervision, the Customer Success Manager performs a variety of customer service, administrative, and account management duties in support of customer success including order processing, customer relations, quoting, strategy, financial, and sales support functions. Employees in this job class interface directly with customers and know how to build mutually beneficial relationships.
TYPICAL DUTIES:
* Denotes Essential Job Function
MINIMUM QUALIFICATIONS:
EDUCATION REQUIREMENTS:
Associates
A comparable combination of formal education and work experience will be considered.
CERTIFICATES REQUIRED:
The following licenses or certificates may be required depending on local, state and/or contract requirements:
Valid Driver's License
PHYSICAL REQUIREMENTS:
WORK ENVIRONMENT:
Work is performed in a normal office environment with limited privacy and some exposure to background noise. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.
DISCLAIMER:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.
At PRIDE, we make a difference in the lives of many, one job at a time.
If you are interested in working for this unique organization that blends business with a social mission, please apply online at www.prideindustries.com. PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!
PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.
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