PRIDE Industries, Inc.

Custodial Manager P&L

Job ID
Full Time Regular
Referral Bonus Eligible?


PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

Job Description

PRIDE Industries

Job Description



Job: Custodial Manager P&L

Job Code: 877 - PR-Custodial Mgr - PnL

HR Title Group: Commercial Contracts (Custodial & Landscape)

Salary Grade: E13

FLSA Status: Exempt

Approval Date: August 2021



There are direct reports with this position.



nder minimal supervision, the Custodial Manager oversees and manages custodial services at a single customer site or various customer sites in a geographic area. Employees in this job class interface with customers, organize and assign work, establish processes and procedures, ensure that safety and quality programs are followed and are responsible for the budget and expenses of the contract(s). This job class requires knowledge of custodial practices, contract and staff management, working with developmentally disabled and/or physically challenged adults.



1. *Coordinates, directs, and manages custodial supervisors and staff in performing a variety of cleaning and maintenance duties to ensure that facilities remain clean and free of safety hazards. Ensures that services are provided within the terms of contracts and maintains records of all work performed.

2. *Responsible for all costs and expenses associated with the contract(s). *Maintains professional relationship with customers, assuring services are being performed in accordance with contract, and resolving any problems with services.

3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.

4. *Organizes, assigns and coordinates work; and manages assigned staff, client workers, and contract vendors to perform custodial services.

5. *Schedules and prioritizes tasks, and ensures adherence to procedures, regulations and guidelines while minimizing errors and safety risks.

6. *Oversees rehab counseling, training and assistance for client workers who are adults with developmental disabilities and/or physical challenges. Creates and documents behavioral and vocational objectives, and maintains reports and files associated with counseling.

7. *Conducts and participates in regular staff, leadership, committee, and offsite meetings. Prepares agendas, rosters, and presentation materials for various meetings.

8. *Prepares and submits a variety of reoccurring reports, business correspondence, agendas, presentation materials, and certificates.

9. *Acts as an information source regarding contracts, department services and operations.

10. *Performs other duties and special projects as assigned.


* Denotes Essential Job Function



•High School Diploma or G.E.D.;

•Three or more years of experience in custodial services and/or building maintenance, including one year of supervisory experience; •Experience working with adults with developmental disabilities and/or physical challenges, preferred;

•Knowledge of Cal OSHA, OSHA occupational safety and environmental regulations;

•Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;

•Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;

•Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees;

•Demonstrated leadership, organizational, reasoning, problem solving and analytical skills;

•Exceptional customer service skills;

•Human relation skills to build effective relationships with team, customers and public;

•Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;

•Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;

•Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;

•Ability to establish priorities and solve a wide range of business, operational and strategic management problems;

•Flexibility to respond to changing work priorities and handle numerous projects at the same time.




High School Diploma or GED




The following licenses or certificates may be required depending on local, state and/or contract requirements:


Valid Driver's License




Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:


•Viewing computer screen/monitor •Utilizing keyboard

•Answering phone/making calls

•Maneuvering in and around the worksite

•Standing and walking

•Bending, kneeling, squatting and stooping




Work is performed in an office environment or at a customer’s location. Employees may be exposed to toxic chemicals, noise from equipment in maintenance environment and depending on indoor or outdoor conditions, exposure to cold and heat. Travel to other worksites is required for some positions. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week.




The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors



At PRIDE, we make a difference in the lives of many, one job at a time.

How to Apply

If you are interested in working for this unique organization that blends business with a social mission, please apply online at Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!


PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.


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